Refund Policy

Digital products are delivered immediately after payment is confirmed, so purchases are generally non-refundable once the file or link has been accessed.

When we will refund

• You were charged but access was not delivered and we cannot fix it.
• The file is corrupted or materially different from its description.
• You were charged twice for the same item.
• The organization's contact details shown after payment were missing or clearly wrong, and the organization cannot be reached by any means we can verify.
• A one-on-one session was not held and could not be rescheduled, or the slot was lost after you paid.

How to ask

Contact us within 7 days with your order ID and payment reference. Approved refunds are returned to the original payment method and access to the item is withdrawn.

Questions? Contact us.